Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.ttreat.co.uk (the “Site”).

Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

    – “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

    – “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

    – “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers and alternative payment details if you use alternative payment methods), email address, and phone number.  We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

Why Do We Need The Data
We will only process your personal data for the specific, explicit and legitimate purposes which you have been informed about upon your personal data being obtained. We will mainly use your personal data you have directly provided to us so that we can provide you with the products, services, information and activities you asked for, or requested to be involved in, in addition to understanding how we can improve our product, services, information and activities. Further uses of your personal data involve administering and processing your orders, taking payments and following up with any refund, return or complaints. As part of our recording process, we will also use your personal data you have directly provided to us so that we can keep a record of your relationship with us, in your capacity as client.

How Do We Use Your Personal Information
We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  Additionally, we use this Order Information to:

Communicate with you;

Screen our orders for potential risk or fraud; and

When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Sharing Your Personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Strip, Apple Pay and PayPal to take payments in our online store–you can read more about how Strip, Apple Pay and PayPal uses your Personal Information at their websites.  We also use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy/.  You can also opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

How We Safeguard Your Data
All of the personal data you provide directly to us is processed and administered by our staff in the UK, and any maintenance or IT hosting of this information is kept on servers within the European Economic Area. If any personal data is transferred outside the European Economic Area, we ensure that certain steps are taken so that personal data is properly protected, as determined law and best practise.

All of our staff and volunteers have been trained and equipped to deal with safeguarding and processing your personal data.

We always ensure that there are advanced network security and control procedures to protect your personal data. In addition, all of our records are kept in a secure location.

Do Not Track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your Rights
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.  Additionally, please note that your information may be transferred outside of Europe, according to our “safeguarding your data” procedures explained above.

Data Retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Minors
The Site is not intended for individuals under the age of 18.

What Are Your Rights
If at any point you believe the personal data we process and administer on you is incorrect, or for any other reason you can request to see this information (information access report) and even have it corrected or erased (the right to be forgotten). You also have the right to ask us to stop processing your personal data, and if it is not necessary for the purpose you provided it to us for, we will do so immediately. If you wish to raise a complaint on how we have handled your personal data, or for any other reason you can contact us at t@ttreat.co.uk for fulfilment of any of your rights.

Alternatively you can write to us at T. Treat Ltd, 22 Abji Bapashree House, 211 Kingsbury Road, London NW9 8AQ, United Kingdom.

Please note that we will provide a full response within 30 days.

If you believe that our investigation and response is not satisfactory, or for any other reason you can complain to the Information Commissioner’s Office (ICO).

Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at t@ttreat.co.uk or by mail using the details provided below:

 22 Abji Bapashree House, 211 Kingsbury Road, London NW9 8AQ, United Kingdom